Frequently asked questions

Place an order and set your pickup date. We'll pickup your garments from your door and bring them to our professional dry-cleaning facility. Once they are cleaned and pressed, we return them to your door, bagged, and on hangers. You'll get status updates at every stage.

Alliston, Aurora, Beeton, Bond Head, Bradford, Concord, Holland Landing, King, Kleinburg, Maple, Mount Albert, New Tecumseth, Newmarket, Nobleton, North York, Oak Ridges, Queensville, Richmond Hill, Schomberg, Sharon, Thornhill, Tottenham, Vaughan, and Woodbridge, plus the surrounding areas.

Not sure you are in range? Send us a message here and we will confirm before your first pickup.

Beyond everyday dry cleaning, we also handle wash and fold, alterations like hems, seams and repairs, and specialist cleaning for wedding, prom, and cultural gowns. Alterations and gowns are quoted before any work starts, so just tell us what you need when you book.

Perchloroethylene, or perc, is the solvent most dry cleaners rely on but we don't use it. Our cleaners are non-toxic, biodegradable and non-hazardous. They work just as well, and they are gentler on your clothes and on the people who handle them.

We price per item, so your total depends on what you send. Pickup and delivery are included. You get an itemized invoice when we start cleaning, and the full price list is on our pricing page.

Yes, $50 before tax. There is no minimum on your first order, so you can try us with a single garment.

You don't need to add up your items in advance, we count and price everything when we collect it, and if an order comes in under $50 the minimum applies.

Orders are back within 72 hours of pickup, and you know your return day the moment you book. Specialty pieces can take longer, and we tell you up front when they do.

Payment is due before delivery. We accept all major credit cards, Visa Debit, e-transfer, and cash.

Yes. We use Stripe, one of the most trusted payment processors in the world. Your card details are handled entirely by Stripe and never touch our website.

Yes. Log into your account to follow your order through each stage: Order Placed, Picked Up, Processing, Ready for Delivery, and Delivered. You always know where your clothes are.

Yes, any time before we pick up. Once your items are with us, reach out and we will go through your options.

No. We count and assess your items when we collect them, and you get an itemized invoice before you pay.

Yes. Where we pick up and where you're billed are two separate things. Add your business name and billing address at checkout, and that's where your receipts go. We come to your pickup location of choice, and the invoice goes wherever you need it.

No. You can authorize an unattended pickup or delivery, and we photograph every pickup and delivery for peace of mind.

Contact us right away and we will make it right.

Let us know and we will *reclean it, free of charge. Just reach out and we will take care of it.

*Recleans cover the original items from your order and should be requested within 48 hours of delivery.

We can, but items without a manufacturer care label are handled at your own risk. The label is how we know how to treat the fabric.

Yes. We use perc-free cleaners that are non-toxic, biodegradable, and non-hazardous. They are gentler on your clothes, and on the people who clean them.

Everyday clothing, suits, coats, dresses, hats, towels, blankets, comforters, rugs, curtains, and much more. Send us a message to confirm we can handle your items.

Send us a message here.